Interview Q&A
How long have you been in business?
Since 1975
What is your primary product or service?
Medical supplies - critical care, respiratory care, neonatal - business to business - primary customers are hospitals and surgery centers
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Began in Medical Sales
How do you differentiate yourself from other businesses in your category and area?
Able to identify new and niche products, have 40+ years clinical knowledge, great customer service experience.
How many locations do you have and do you have plans to expand?
One location, distribution facility located in Richfield, Ohio
Provide detailed directions to your location
N/A not retail
What type of payments do you accept?
N/A
Which areas do you service?
Multi-states, hospitals and surgery centers
Who owns your company or runs daily operations?
Michael Harbinak, President
Lori Collins, VP Operations
What are your hours of operation?
M-F 8:30am - 4:00pm
What is the best compliment anyone can give you?
That we've exceeded customer expectation.
What is your favorite quote or Bible verse?
Phil 4:8